Privacy Policy

Last Updated: September 5, 2026

This Privacy Policy describes how bellenosho (“bellenosho,” “we,” “us,” or “our”) collects, uses, discloses, and otherwise processes personal information when you visit https://www.bellenosho.com (the “Site”), make a purchase, create an account, contact us, interact with our advertisements, or otherwise use our products and services (collectively, the “Services”).

Our online store is hosted by Shopify, which provides the ecommerce platform that enables us to offer our Services.

bellenosho operates from Belgium and serves customers, including customers located in the United States.

Please read this Privacy Policy carefully. By using the Services, you acknowledge the practices described in this Privacy Policy.

1. Personal Information We Collect

The personal information we collect depends on how you interact with the Services.

We may collect the following categories of personal information.

Contact Information

This may include:

• Name;

• Email address;

• Telephone number;

• Billing address;

• Shipping address; and

• Other contact information you provide.

Order and Transaction Information

This may include:

• Products viewed or purchased;

• Shopping cart activity;

• Order numbers;

• Order history;

• Billing information;

• Shipping and delivery information;

• Transaction records;

• Returns;

• Refunds; and

• Communications relating to purchases.

Payment Information

Payments are processed by Shopify and/or authorized third-party payment providers available during checkout.

We do not ordinarily receive or directly store complete payment card numbers.

Payment providers process payment information in accordance with their own terms, security requirements, and privacy practices.

Account Information

If you create a customer account, we may collect:

• Login credentials;

• Saved addresses;

• Saved preferences;

• Order history; and

• Account activity.

Device and Internet Activity Information

When you use the Site, we or our service providers may automatically collect information such as:

• IP address;

• Browser type;

• Device type;

• Device identifiers;

• Operating system;

• Network information;

• Approximate location based on IP address;

• Referring website or page;

• Pages viewed;

• Products viewed;

• Search activity;

• Shopping cart activity;

• Checkout activity;

• Date and time of visits; and

• Other interactions with the Site.

Marketing and Advertising Information

This may include:

• Newsletter subscriptions;

• Marketing preferences;

• Advertising preferences;

• Cookie choices;

• Interactions with advertisements;

• Advertising attribution information;

• Responses to promotions; and

• Information used to measure advertising performance.

Customer Support and Communications

We may collect information that you provide when communicating with us, including:

• Emails;

• Messages;

• Product inquiries;

• Customer support requests;

• Return or refund requests;

• Complaints;

• Reviews;

• Photographs;

• Videos; and

• Other information you voluntarily provide.

2. How We Collect Personal Information

We may collect personal information from the following sources.

Directly From You

For example, when you:

• Place an order;

• Create an account;

• Complete a form;

• Subscribe to marketing communications;

• Contact customer support;

• Request a return or refund; or

• Otherwise communicate with us.

Automatically

We and our service providers may collect information automatically through technologies such as:

• Cookies;

• Pixels;

• Tags;

• Log files;

• Device identifiers;

• APIs; and

• Similar tracking technologies.

From Service Providers and Business Partners

We may receive information from third parties such as:

• Shopify;

• Payment processors;

• Shipping and fulfillment providers;

• Analytics providers;

• Advertising platforms;

• Social media platforms;

• Fraud-prevention providers;

• Customer support providers; and

• Other companies that help us operate our business.

3. How We Use Personal Information

We may use personal information to:

• Provide and operate the Services;

• Process payments;

• Confirm and fulfill orders;

• Arrange shipping and delivery;

• Process returns, replacements, and refunds;

• Provide customer service;

• Create and maintain customer accounts;

• Maintain customer preferences;

• Send order and transaction communications;

• Send shipping and delivery notifications;

• Communicate security or policy updates;

• Detect, investigate, and prevent fraud;

• Prevent unauthorized transactions;

• Protect the security of the Site and our customers;

• Analyze website usage and performance;

• Improve our products, Services, and customer experience;

• Measure advertising performance and conversions;

• Conduct advertising attribution;

• Create or measure advertising audiences;

• Conduct remarketing or retargeting where permitted;

• Personalize advertising and marketing where permitted;

• Send promotional communications where permitted by law;

• Comply with tax, accounting, legal, and regulatory requirements;

• Establish, exercise, or defend legal claims; and

• Enforce our policies and protect our rights.

4. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, APIs, and similar technologies to operate and improve the Site.

These technologies may be used for:

• Essential website functionality;

• Shopping cart and checkout operation;

• Customer account functionality;

• Remembering preferences;

• Security and fraud prevention;

• Website analytics;

• Performance measurement;

• Conversion measurement;

• Advertising attribution;

• Audience measurement;

• Remarketing;

• Retargeting; and

• Personalized or targeted advertising where permitted.

You may manage cookies through your browser settings and through any privacy or cookie controls made available on our Site.

Disabling certain cookies may affect the functionality of the Site, including customer accounts, shopping carts, and checkout.

Where consent is required by applicable law, we obtain consent before using non-essential cookies or similar technologies.

5. Advertising and Social Media

We may use advertising and measurement technologies provided by third-party platforms, including services associated with Facebook and Instagram.

Depending on the technologies enabled on our Site, these may include browser-based pixels and/or server-side conversion measurement technologies.

These technologies may help us:

• Measure advertising performance;

• Determine whether an advertisement resulted in a purchase;

• Understand customer interactions with advertisements;

• Create or measure advertising audiences;

• Conduct remarketing or retargeting; and

• Display advertisements based on previous interactions or interests where permitted by law.

Our use of advertising technologies is subject to applicable law and available privacy choices.

6. Marketing Communications

If you subscribe to marketing communications, we may send you:

• Promotional emails;

• Product announcements;

• New arrival information;

• Discounts;

• Special offers; and

• Other promotional content.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the message or by contacting:

croffbrackenridge80@hotmail.com

Opting out of promotional communications does not prevent us from sending transactional or service-related communications, including:

• Order confirmations;

• Shipping updates;

• Payment notifications;

• Returns;

• Refunds;

• Security notices; and

• Customer service communications.

7. How We Disclose Personal Information

We may disclose personal information when reasonably necessary to operate our business and provide the Services.

Recipients may include:

• Shopify;

• Payment processors;

• Banks and financial service providers;

• Shipping carriers;

• Fulfillment providers;

• Returns providers;

• Customer support providers;

• Website hosting providers;

• Information technology providers;

• Cloud service providers;

• Analytics providers;

• Fraud-prevention and security providers;

• Advertising and marketing providers;

• Social media platforms;

• Professional advisers;

• Accountants;

• Auditors;

• Insurers;

• Attorneys;

• Government authorities;

• Regulators;

• Courts; and

• Law-enforcement authorities where required or permitted by law.

We may also disclose personal information in connection with a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or similar business transaction, subject to applicable law.

8. Sale, Sharing, and Targeted Advertising

bellenosho does not sell personal information in exchange for monetary compensation.

However, certain disclosures involving:

• Cookies;

• Advertising pixels;

• Device identifiers;

• Analytics providers;

• Social media platforms; or

• Advertising partners

may be considered a “sale,” “sharing,” or processing for “targeted advertising” under certain U.S. state privacy laws, even when no money is exchanged.

Where applicable law provides you with the right to opt out, you may exercise that right through any Your Privacy Choices, Data Sharing Opt-Out, or similar privacy control made available on our Site.

You may also contact:

croffbrackenridge80@hotmail.com

and use the subject line:

Privacy Opt-Out Request

Where required by applicable law and supported by our privacy technology, we recognize browser-based opt-out preference signals such as Global Privacy Control (“GPC”).

An opt-out preference may apply to the browser and device from which it is submitted.

9. Shopify

Our online store is hosted by Shopify.

Shopify may process personal information in order to provide and improve services such as:

• Ecommerce functionality;

• Website hosting;

• Checkout;

• Payments;

• Customer accounts;

• Security;

• Fraud prevention;

• Analytics;

• Personalization; and

• Other ecommerce-related services.

Information may be transferred to Shopify or its service providers in countries outside your place of residence.

Shopify processes information according to its applicable privacy documentation and agreements.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy or as required or permitted by applicable law.

We may retain information to:

• Complete transactions;

• Fulfill orders;

• Provide customer support;

• Process returns and refunds;

• Maintain business records;

• Maintain tax and accounting records;

• Prevent fraud;

• Resolve disputes;

• Enforce agreements;

• Protect legal rights; and

• Comply with legal obligations.

Retention periods vary depending on the type of personal information and the purpose for which it was collected.

When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

11. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against:

• Unauthorized access;

• Loss;

• Misuse;

• Alteration; and

• Unauthorized disclosure.

However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.

You are responsible for maintaining the confidentiality of any account credentials associated with your account.

If you believe your account or transaction has been compromised, please contact us.

12. U.S. State Privacy Rights

Depending on your state of residence and whether the applicable privacy law applies to our business or processing activities, you may have certain rights concerning your personal information.

These rights may include the right to:

• Confirm whether we process your personal information;

• Know what personal information we collect;

• Access personal information;

• Obtain a copy of certain personal information;

• Correct inaccurate personal information;

• Request deletion of personal information;

• Request portability of certain personal information;

• Opt out of targeted advertising;

• Opt out of the sale of personal information;

• Opt out of certain sharing of personal information;

• Limit certain uses or disclosures of sensitive personal information where applicable;

• Appeal certain decisions regarding privacy requests where applicable; and

• Exercise applicable privacy rights without unlawful discrimination or retaliation.

These rights are subject to applicable legal limitations and exceptions.

13. California Privacy Rights

If you are a California resident and the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”), applies to our business or processing activities, you may have additional rights.

These may include:

Right to Know

You may request information concerning:

• Categories of personal information we collected;

• Specific pieces of personal information we collected;

• Categories of sources from which personal information was collected;

• Business or commercial purposes for collecting, using, selling, or sharing personal information;

• Categories of third parties to whom personal information was disclosed; and

• Categories of personal information sold or shared, where applicable.

Right to Delete

You may request deletion of personal information we collected from you, subject to applicable legal exceptions.

Right to Correct

You may request correction of inaccurate personal information.

Right to Opt Out of Sale or Sharing

Where applicable, you may request that we stop selling or sharing personal information.

This may include submitting an applicable Global Privacy Control (“GPC”) signal.

Right to Limit Use of Sensitive Personal Information

Where applicable, you may have the right to limit certain uses or disclosures of sensitive personal information.

Right to Non-Discrimination

We will not unlawfully discriminate against you for exercising an applicable privacy right.

14. Categories of Personal Information for California Residents

Depending on how you interact with us, we may have collected the following categories of personal information during the preceding 12 months:

• Identifiers, such as name, email address, IP address, telephone number, and postal address;

• Customer records information, such as billing and shipping information;

• Commercial information, such as products purchased, viewed, or considered and order history;

• Internet or electronic network activity, such as browsing activity and interactions with our Site;

• Approximate geolocation information derived from IP address;

• Account credentials where customer accounts are used;

• Inferences or preference information relating to shopping or advertising interests; and

• Other information you voluntarily provide to us.

We collect these categories for the purposes described in this Privacy Policy.

We may disclose these categories to service providers and other recipients described in Section 7.

Some advertising-related disclosures may be considered “sharing” or “sale” under applicable California law.

15. Exercising Your U.S. Privacy Rights

To exercise an applicable privacy right, contact us at:

croffbrackenridge80@hotmail.com

Please use:

Privacy Request

as the subject line where possible.

Your request should include sufficient information for us to understand and process your request.

We may request additional information reasonably necessary to:

• Verify your identity;

• Locate the relevant personal information; and

• Protect against fraudulent requests.

We will respond within the timeframe required by applicable law.

If we deny a request, you may have the right to appeal the decision depending on your state of residence.

Authorized Agents

Where permitted by applicable law, you may designate an authorized agent to submit a privacy request on your behalf.

We may require:

• Evidence that the agent has authority to act on your behalf;

• Verification of your identity; or

• Direct confirmation from you that you authorized the request.

16. Children's Privacy

The Services are intended for adult customers and are not directed to children.

We do not knowingly collect personal information from children in violation of applicable law.

We do not knowingly sell or share personal information of individuals under the age of 16 in circumstances where applicable law requires authorization.

If you believe that a child has provided personal information to us improperly, please contact:

croffbrackenridge80@hotmail.com

We will review the matter and take appropriate action where required.

17. International Data Transfers

bellenosho operates from Belgium and uses Shopify and other service providers that may operate internationally.

As a result, personal information may be processed, stored, or transferred outside your state or country of residence, including in:

• Belgium;

• Other countries within the European Economic Area; and

• The United States.

Privacy laws in those jurisdictions may differ from those in your place of residence.

Where required by applicable law, we use appropriate safeguards or legal mechanisms for international data transfers.

These may include:

• Adequacy decisions;

• The EU-U.S. Data Privacy Framework for eligible certified recipients;

• Standard Contractual Clauses; or

• Other legally recognized transfer mechanisms.

18. European and EEA Privacy Rights

Because bellenosho operates from Belgium, European data protection law may also apply to certain processing activities.

Where the General Data Protection Regulation (“GDPR”) applies, individuals may have rights including:

• The right to access personal information;

• The right to correct inaccurate information;

• The right to request deletion;

• The right to restrict certain processing;

• The right to object to certain processing;

• The right to object to direct marketing;

• The right to data portability;

• The right to withdraw consent where processing is based on consent; and

• The right to lodge a complaint with a competent supervisory authority.

Where GDPR applies, we process personal information on appropriate legal bases, which may include:

• Performance of a contract;

• Compliance with legal obligations;

• Legitimate interests; and

• Consent.

To exercise an applicable European privacy right, contact:

croffbrackenridge80@hotmail.com

Individuals may also have the right to lodge a complaint with the:

Belgian Data Protection Authority
Autorité de protection des données (APD) / Gegevensbeschermingsautoriteit (GBA)

or another competent European data protection authority.

19. Third-Party Websites and Services

The Site may contain links to websites, social media platforms, applications, or services operated by independent third parties.

Third parties maintain their own privacy and security practices.

bellenosho is not responsible for the privacy practices, content, security, or policies of independently operated third-party websites or services.

We encourage you to review the applicable privacy policies of third parties before providing personal information.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

• Our business;

• Our Services;

• Technology;

• Service providers;

• Advertising practices;

• Privacy practices; or

• Applicable laws and regulations.

When this Privacy Policy is updated, we will post the revised version on this page and update the “Last Updated” date.

Where required by law, we may provide additional notice of material changes.

21. Contact Us

If you have questions about this Privacy Policy, want to exercise a privacy right, or have concerns about how we handle personal information, please contact us.

Store Name:
bellenosho

Website:
https://www.bellenosho.com

Email:
croffbrackenridge80@hotmail.com

Phone:
+32 474977818

Business Address:
Rue Emile Mazy 16
5170 Bois-de-Villers
Belgium

For privacy requests, please provide enough information for us to understand and respond to your request.

We may request additional information where reasonably necessary to verify your identity or authority to submit a request.