Privacy Policy

Last Updated: September 5, 2026

bellenosho (“bellenosho,” “we,” “us,” or “our”) operates https://www.bellenosho.com and the related online store, content, features, and purchasing functions (collectively, the “Services”).

Our online store is hosted by Shopify, which provides the ecommerce platform that enables us to offer the Services.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit or use the Services, place an order, create an account, subscribe to communications, contact us, interact with our advertising, or otherwise interact with bellenosho.

bellenosho operates from Belgium and serves customers, including customers located in the United States.

1. Personal Information We Collect

Depending on how you use the Services, we may collect the following categories of personal information.

Contact Information

This may include:

• Name;
• Email address;
• Telephone number;
• Billing address; and
• Shipping address.

Order and Transaction Information

This may include:

• Products viewed or purchased;
• Shopping cart activity;
• Order history;
• Order numbers;
• Shipping and delivery information;
• Returns;
• Refunds; and
• Communications relating to an order.

Payment-Related Information

Payments are processed through Shopify and/or other authorized payment service providers available at checkout.

We do not ordinarily receive or directly store complete payment-card numbers.

Payment providers process payment information in accordance with their own terms, privacy practices, and security requirements.

Account Information

If you create a customer account, we may collect information such as:

• Login credentials;
• Saved addresses;
• Saved preferences;
• Order history; and
• Account activity.

Device and Usage Information

When you use the Services, we or our service providers may automatically collect information such as:

• IP address;
• Browser type;
• Device type;
• Device identifiers;
• Operating system;
• Network information;
• Approximate location derived from IP address;
• Pages viewed;
• Referring pages;
• Products viewed;
• Shopping cart and checkout activity;
• Date and time of visits; and
• Other interactions with the Services.

Marketing and Preference Information

This may include:

• Newsletter subscriptions;
• Marketing preferences;
• Advertising preferences;
• Cookie choices; and
• Responses to promotions or advertisements.

Communications and Customer-Service Information

This may include:

• Emails and messages;
• Product inquiries;
• Customer-support requests;
• Complaints;
• Reviews;
• Photographs;
• Videos; and
• Other information you choose to provide.

2. How We Collect Information

We may collect personal information:

Directly From You

For example, when you:

• Place an order;
• Create an account;
• Complete a form;
• Subscribe to marketing communications;
• Request a return or refund; or
• Contact us.

Automatically

We may collect information through:

• Cookies;
• Pixels;
• Tags;
• Log files;
• Device technologies; and
• Similar technologies.

From Service Providers and Partners

We may receive information from third parties such as:

• Shopify;
• Payment processors;
• Shipping and fulfillment providers;
• Analytics providers;
• Advertising platforms;
• Social media platforms;
• Fraud-prevention providers; and
• Customer-service providers.

3. How We Use Personal Information

We may use personal information to:

• Provide and operate the Services;
• Process payments;
• Confirm and fulfill orders;
• Arrange shipping and delivery;
• Administer returns, replacements, and refunds;
• Respond to customer-service requests;
• Create and maintain customer accounts;
• Save customer preferences;
• Send order, delivery, security, and policy communications;
• Detect, investigate, and prevent fraud, abuse, security incidents, and unlawful activity;
• Maintain and improve our website and Services;
• Analyze website and advertising performance;
• Personalize customer experiences where permitted;
• Measure advertising effectiveness and conversions;
• Conduct remarketing or targeted advertising where permitted;
• Send marketing communications where permitted by law;
• Comply with legal, accounting, tax, regulatory, and contractual obligations;
• Establish, exercise, or defend legal claims; and
• Enforce our policies and protect our rights.

We limit our collection and use of personal information to purposes that are appropriate and permitted under applicable law.

4. Legal Bases for Processing

Where the General Data Protection Regulation (“GDPR”) or other applicable European data protection law applies, we process personal information using one or more appropriate legal bases.

These may include:

Performance of a Contract

We may process information where necessary to:

• Process an order;
• Accept payment;
• Deliver products;
• Provide customer service;
• Process returns or refunds; or
• Otherwise perform a contract with you.

Legal Obligations

We may process or retain information where necessary to comply with:

• Tax obligations;
• Accounting requirements;
• Consumer protection laws;
• Regulatory requirements; and
• Other legal obligations.

Legitimate Interests

Where permitted by law, we may process information for legitimate business interests such as:

• Operating and improving our business;
• Preventing fraud;
• Maintaining security;
• Improving customer service;
• Protecting our legal rights; and
• Understanding website performance.

We consider your rights and interests when relying on legitimate interests.

Consent

Where required by law, we rely on consent for activities such as:

• Certain marketing communications;
• Non-essential cookies;
• Analytics technologies;
• Advertising pixels;
• Personalized advertising; and
• Similar tracking technologies.

Where processing is based on consent, you may withdraw your consent at any time.

Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

5. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, and similar technologies to:

• Keep the website functioning;
• Operate shopping carts and checkout;
• Remember customer preferences;
• Maintain security;
• Prevent fraud;
• Understand website usage;
• Measure performance;
• Analyze conversions;
• Measure advertising;
• Create advertising audiences; and
• Deliver or evaluate personalized or targeted advertising where permitted.

Where required by applicable law, including in the European Economic Area (“EEA”), we obtain consent before using non-essential cookies and similar technologies.

You may manage cookie preferences through the privacy or cookie controls available on our Site and through your browser settings.

Blocking certain cookies may affect website functions, including account login, shopping cart operation, or checkout.

6. Advertising and Social Media Technologies

We may use advertising and measurement services provided by third parties, including platforms associated with Facebook and Instagram, where those services are enabled on our Site.

These technologies may be used to:

• Measure advertising performance;
• Attribute purchases to advertisements;
• Understand interactions with advertisements;
• Create or measure advertising audiences;
• Conduct remarketing or retargeting; and
• Display advertising based on previous interactions or interests where permitted by law.

Depending on our store configuration, advertising technologies may include browser-based pixels and/or server-side conversion measurement technologies.

Use of these technologies is subject to applicable law, your privacy settings, and available consent or opt-out choices.

7. Marketing Communications

If you subscribe to marketing communications, we may send you:

• Promotional emails;
• New product announcements;
• Special offers;
• Discounts; and
• Other marketing content.

Where required by law, we send marketing communications based on your consent.

You may unsubscribe at any time by using the unsubscribe link included in a marketing email or by contacting:

croffbrackenridge80@hotmail.com

Opting out of marketing does not prevent us from sending non-promotional communications relating to an order, transaction, customer account, security issue, return, or refund.

8. How We Disclose Personal Information

We may disclose personal information where reasonably necessary to:

• Shopify;
• Payment processors and financial-service providers;
• Fulfillment providers;
• Shipping and delivery carriers;
• Returns providers;
• Website hosting and information technology providers;
• Customer-support providers;
• Analytics providers;
• Security and fraud-prevention providers;
• Advertising and marketing providers;
• Social media platforms;
• Professional advisers, accountants, auditors, insurers, and legal advisers;
• Government bodies, regulators, courts, or law-enforcement authorities where required or permitted by law; and
• A prospective purchaser or successor in connection with a merger, financing, reorganization, sale, or transfer of all or part of our business, subject to applicable safeguards.

We do not sell personal information in exchange for monetary compensation.

However, under certain U.S. state privacy laws, disclosures involving cookies, device identifiers, advertising partners, or targeted advertising may be considered a “sale,” “sharing,” or processing for “targeted advertising.”

Where applicable law provides an opt-out right, customers may exercise that right through privacy controls made available on the Site or by contacting us.

9. Shopify

Our online store is hosted by Shopify.

Shopify may process personal information to provide and improve services such as:

• Ecommerce functionality;
• Hosting;
• Checkout;
• Payments;
• Security;
• Fraud prevention;
• Customer accounts;
• Analytics; and
• Other ecommerce services.

Information may be transferred to Shopify and other service providers located outside your country of residence.

Shopify processes information according to its applicable privacy documentation and agreements.

10. International Processing and Data Transfers

bellenosho operates from Belgium and uses service providers that may operate internationally.

As a result, personal information may be processed, stored, or transferred outside Belgium and outside the European Economic Area, including in the United States and other countries.

Those countries may have privacy and data protection laws that differ from those in Belgium or the EEA.

Where required by applicable law, we use an appropriate legal mechanism or safeguard for international transfers.

Depending on the circumstances, these safeguards may include:

• An adequacy decision adopted by the European Commission;
• The EU-U.S. Data Privacy Framework where an eligible U.S. recipient is certified;
• Standard Contractual Clauses approved by the European Commission; or
• Other legally recognized transfer safeguards.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy or as required by applicable law.

Reasons for retention may include:

• Completing transactions;
• Fulfilling orders;
• Providing customer support;
• Maintaining business records;
• Maintaining tax and accounting records;
• Processing returns and refunds;
• Resolving disputes;
• Preventing fraud;
• Enforcing agreements; and
• Complying with legal requirements.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to legal requirements.

12. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Customers are responsible for protecting their account credentials and should contact us if they believe an account or transaction has been compromised.

13. European and EEA Privacy Rights

If the GDPR or other applicable European privacy law applies to you, you may have certain rights concerning your personal information.

Subject to applicable conditions and exceptions, these may include:

• The right to access personal information;
• The right to obtain a copy of certain personal information;
• The right to correct inaccurate or incomplete information;
• The right to request deletion;
• The right to restrict certain processing;
• The right to object to certain processing;
• The right to object to direct marketing;
• The right to data portability;
• The right to withdraw consent where processing is based on consent; and
• The right to lodge a complaint with a competent data protection authority.

To exercise an applicable privacy right, contact:

croffbrackenridge80@hotmail.com

Please use “Privacy Request” as the email subject where possible.

We may request information reasonably necessary to verify your identity and process your request.

Belgian Data Protection Authority

Because bellenosho operates from Belgium, you may also have the right to lodge a complaint with the:

Belgian Data Protection Authority
Autorité de protection des données (APD) / Gegevensbeschermingsautoriteit (GBA)

You may also contact another competent EEA data protection authority where applicable.

14. U.S. State Privacy Rights

If you reside in a U.S. state that provides privacy rights and the applicable privacy law applies to our business or processing activities, you may have certain rights concerning your personal information.

Depending on applicable law, these may include the right to:

• Know or access personal information;
• Obtain a copy of certain personal information;
• Correct inaccurate personal information;
• Request deletion;
• Request portability;
• Opt out of targeted advertising;
• Opt out of the sale of personal information;
• Opt out of certain sharing of personal information;
• Limit certain uses of sensitive personal information where applicable;
• Appeal certain decisions regarding a privacy request where applicable; and
• Exercise applicable privacy rights without unlawful discrimination.

Privacy rights vary by jurisdiction and are subject to legal limitations, exemptions, and applicability requirements.

15. Your Privacy Choices / Do Not Sell or Share

bellenosho does not sell personal information for monetary compensation.

Certain advertising, analytics, and measurement activities may nevertheless be considered a “sale,” “sharing,” or targeted advertising under applicable U.S. state privacy laws.

Where those laws apply, you may opt out through the Data Sharing Opt-Out / Your Privacy Choices functionality available on our Site, where enabled, or by contacting:

croffbrackenridge80@hotmail.com

Where required by applicable law and supported by our privacy technology, we recognize browser-based opt-out preference signals such as Global Privacy Control (“GPC”).

Your opt-out choice may apply to the browser and device from which the request is submitted.

16. Children’s Privacy

The Services are intended for adult customers and are not directed to children.

We do not knowingly collect personal information from children in violation of applicable law.

Where parental or guardian authorization is required by applicable law, we do not knowingly process the relevant personal information without the required authorization.

If you believe a child has provided personal information to us improperly, please contact:

croffbrackenridge80@hotmail.com

We will review the matter and take appropriate action where required.

17. Third-Party Links

The Services may contain links to websites, applications, social media platforms, or services operated independently by third parties.

Third parties maintain their own privacy and security practices.

bellenosho is not responsible for the privacy practices, security, content, or policies of independently operated third-party services.

We encourage customers to review third-party privacy policies before providing personal information.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Operational changes;
• Changes to our Services;
• Changes to service providers;
• Changes to advertising practices;
• Legal or regulatory developments; or
• Changes to our privacy practices.

We will publish the revised version on this page and update the “Last Updated” date.

Where required by law, we may provide additional notice of material changes.

19. Contact and Complaints

bellenosho is responsible for personal information under its control except where another entity acts as an independent controller under applicable law.

Questions, privacy requests, or complaints may be directed to:

Privacy Contact — bellenosho

Website:
https://www.bellenosho.com

Email:
croffbrackenridge80@hotmail.com

Phone:
+32 474977818

Business Address:
Rue Emile Mazy 16
5170 Bois-de-Villers
Belgium

We will review privacy requests and complaints and respond in accordance with applicable law.

If you are not satisfied with our response, you may have the right to contact the Belgian Data Protection Authority or another competent privacy or data-protection authority.