Contact Information

Last Updated: September 5, 2026

bellenosho is the seller responsible for orders placed through https://www.bellenosho.com.

Customers may contact us for assistance with products, orders, shipping, returns, refunds, payments, privacy requests, or other store-related questions.

1. Customer Support Contact Details

Store Name:
bellenosho

Website:
https://www.bellenosho.com

Email:
croffbrackenridge80@hotmail.com

Phone:
+32 474977818

Business Address:
Rue Emile Mazy 16
5170 Bois-de-Villers
Belgium

Customer inquiries are monitored on business days, generally Monday through Friday, excluding applicable Belgian public holidays.

Response times may be longer during holidays, promotional periods, peak shopping periods, or periods of unusually high demand.

2. Information to Include When Contacting Us

To help us respond efficiently, please include:

• Your full name;

• Your order number, if applicable;

• The email address used to place the order;

• A clear description of your question or concern; and

• Relevant photographs or video if the product arrived damaged, defective, materially different from its description, incomplete, or incorrect.

For your security, please do not send:

• Complete payment-card numbers;

• Card security codes;

• Passwords;

• Account login credentials; or

• Other sensitive financial or authentication information.

3. Order and Shipping Inquiries

For questions regarding order status, shipping, tracking, or delivery, please provide:

• Your order number; and

• The email address used during checkout.

Orders are normally processed within:

1–3 business days

After dispatch, estimated standard transit time is:

7–15 business days

Estimated total delivery time is generally:

8–18 business days

These delivery timeframes are estimates and are not guaranteed delivery dates.

Tracking information will be provided by email when available.

Please review our Shipping Policy for complete information regarding:

• Processing times;

• Delivery estimates;

• Tracking;

• Customs and import charges;

• Delayed or missing shipments; and

• Other shipping-related matters.

4. Returns and Refunds

Eligible return requests under our voluntary return policy may generally be submitted within 30 calendar days after delivery, subject to the conditions and exclusions stated in our Return and Refund Policy.

Customers should contact bellenosho before sending an item back.

To request a return, email:

croffbrackenridge80@hotmail.com

Please include:

• Your full name;

• Your order number;

• The item you wish to return;

• The reason for the return; and

• Photographs or video where reasonably available for damaged, defective, incorrect, or incomplete items.

After reviewing the request, we will provide applicable return instructions and the correct return address.

Do not automatically send returns to our published business address.

The business address listed on this page should only be used as a return address if bellenosho specifically provides or authorizes that address in the applicable return instructions.

Return shipping responsibility generally depends on the reason for the return.

Damaged, Defective, or Incorrect Items

Where an item is verified as damaged, defective, materially different from its description, or incorrect, bellenosho will provide an appropriate remedy and will cover reasonable authorized return shipping costs where required by our Return and Refund Policy or applicable law.

Preference-Based Returns

For voluntary returns based on personal preference, including:

• Change of mind;

• Fit;

• Size;

• Color; or

• No longer wanting the product,

the customer is generally responsible for return shipping costs, except where applicable law provides otherwise.

Nothing in this section limits any mandatory consumer rights available under applicable law.

Please review our Return and Refund Policy before requesting a return.

5. Privacy Requests

For questions or requests relating to personal information, including:

• Access requests;

• Correction requests;

• Deletion requests;

• Privacy opt-out requests;

• Targeted advertising opt-out requests; or

• Other applicable privacy rights,

please contact:

croffbrackenridge80@hotmail.com

Where possible, use the subject line:

Privacy Request

Please provide sufficient information for us to understand your request and locate the relevant records.

We may request additional information where reasonably necessary to verify your identity or authority to make the request.

For your security, please do not include complete payment-card information, passwords, or other sensitive authentication information in a privacy request.

For more information regarding how we collect, use, disclose, and protect personal information, please review our Privacy Policy.

6. Shopify Platform Information

bellenosho operates its online store using Shopify.

Shopify provides the ecommerce technology and checkout platform that enables us to operate our online store.

Shopify may also provide services relating to:

• Website hosting;

• Checkout;

• Payments;

• Customer accounts;

• Security;

• Fraud prevention;

• Analytics; and

• Other ecommerce functionality.

Shopify is the ecommerce platform provider and is not the seller of products purchased from bellenosho.

bellenosho remains responsible for products, order fulfillment, customer service, shipping, returns, and refunds relating to purchases made through our store.

Questions concerning an order or product purchased from bellenosho should therefore be directed to us using the contact information provided on this page.

7. Customer Service and Complaints

If you have a complaint relating to:

• A product;

• An order;

• Shipping or delivery;

• A return or refund;

• Customer service;

• Privacy; or

• Another store-related matter,

please contact us at:

croffbrackenridge80@hotmail.com

Please provide enough information for us to understand and review the issue.

We will make reasonable efforts to review customer concerns and respond in accordance with our policies and applicable law.

Nothing in this section limits any mandatory consumer complaint, dispute-resolution, or legal rights that may apply to you.

8. Updates to Contact Information

bellenosho may update its contact details where necessary.

The current contact information will be published on this page and elsewhere on the Site where required.

If our business address, email address, telephone number, or other material contact details change, this page will be updated accordingly.